11. ACCESS TO FINANCIAL SERVICES

COMPETITION

1. Is there sufficient competition in the banking sector?

  • How can you tell?
  • Did terms and conditions ease for firms when a new financial service provider appeared on the scene?

2. Are there public or private mechanisms that monitor lending by banks?

3. Is cross-border lending encouraged?

4. Are foreign financial service operators present in the country?

  • Are they having a positive or negative impact on the affordability of financial services and products?

5. Have there been attempts by government to protect domestic credit lines by discouraging cross-border lending?

6. How does government encourage more competition?

  • What should it do in that direction?

7. How does government – including municipal administrations – stifle competition?

8. How do public retail credit institutions discourage private service providers?

  • Have you seen that occur?

AFFORDABILITY & ACCESS

9. Are there effective means to get information on financial services to emerging entrepreneurs, including outreach to women and young people?

10. Are microfinance institutions (MFIs) playing a useful intermediary role?

  • What, if any, are the key barriers to their development?

11. Are there credit bureaus that compile the credit ratings of enterprises and provide financial institutions and other lenders with easy access to timely, accurate, and reliable credit information on these enterprises? If so, are they effective?

12. Are financial products adapted to the needs of enterprises of differing sizes, and to youth and women entrepreneurs who may have difficulty meeting the collateral requirements of lending institutions?

13. Do scoring methods for assessing enterprise credit-worthiness provide appropriate discretion so that adequate room would be left for the specificities of the client, as happens with standard banking relationships?

14. Do automatic systems of credit evaluation evaluate the credit risk of enterprises on a company basis rather than on a sectoral basis?

15. Are there regular banking – small business forums?

16. Are there sufficient policy and regulatory incentives to encourage financial institutions to lend to SMEs, including women-owned SMEs and young entrepreneurs?

17. Is information about financial services effectively disseminated to the business community, including through the networks commonly used by women and young entrepreneurs to access information?

18. Is gender sensitivity training of loans officers a common practice of commercial banks?

SMALL AND MEDIUM ENTERPRISE (SME) FINANCE

19. Are there sufficient policy and regulatory incentives to encourage financial institutions to lend to SMEs, and including women-owned SMEs?

20. Are there financial instruments (e.g, venture capital) to develop innovative enterprises?

21. Are financial products adapted to the needs of SMEs?

22. Is there support targeted to SMEs such as advisory services and programmes to assist them in preparing bankable loan proposals?

23. Is the information about financial services well disseminated to SMEs, including to women-owned SMEs? Are there any support mechanisms specifically targeting women entrepreneurs for this purpose?

24. Are there support mechanisms particularly targeted to SMEs, such as advisory services and programmes to assist enterprises in preparing bank loan proposals?

25. Is there are sufficient policy and regulatory incentives to encourage financial institutions to lend to all enterprises, especially SMEs, and including women-owned SMEs?

26. Is there effective and efficient access to short-term financing?

27. Are there collateral share risk schemes for SMEs?

28. If you were running a government department promoting SMEs, what would you do? What would in your view be a good avenue to advance SMEs?